Operations Co Coordinator
Essential Duties and Responsibilities:
To work effectively within the team, to support the Exports function but also where needed to support Imports and to ensure effective day to day running of Operations function.
To process all exports procedures and documentation as per our SOP and where necessary the Imports procedures and documentation.
Check post flights on a daily basis following up on any queries/discrepancies.
Communicates effectively with the branch manager and national haulage companies on collections from customers.
Works effectively with customers on their shipping needs and ensuring all collections, paperwork and details of shipments are dealt with in an efficient manner.
Cutting export documents and Export Custom clearance, ensuring to follow up with pre alerts and flight details to the customer and overseas offices
Communicates clearly and effectively with overseas offices on sales leads, queries, and tracing shipments
Ensures invoicing is completed and sent to finance to ensure all billing is completed in line with Finance instructions and processes.
Identify new export lanes from existing customers and communicate these to the branch Manager.
Assist the branch Manager and wider sales team with quotations for new and existing business.
Is up to date with all quality and compliance standards
Ensure all health and safety procedures are adhered to in the Warehouse.
Education and/or Work Experience Requirements:
1-2 year's experience as a Air Exports Co-coordinator.
Experience in freight/logistics.
Trained on AC SP preferable.
Knowledge of customs procedures would be an advantage.
High level of written and verbal communication skills
Effective Time Management skills
The ability to work on own initiative and independently as well as contributing to ensuring the effective performance of the team
Induction Training - Commencement of Employment
GDP Annual Refresher Training - Annual or as and when required.
IS EN ISO 9001:2008 QMS Training - Relevant Dept SOP Training
Department of Transport ACSP Training - Annual or as Required
DG ( DGS ) Dangerous Goods Training - Annual or as Required