Italian Tech Support Specialist, Athens - Greece
Do you like to work in an international work environment? If you speak Italian fluently and want to become a computer expert, your chance to join the Italian Support department is here!
Responsibilities and Duties:
* Receiving inquiries trough inbound calls, emails, chat within a busy customer service team.
* Acting as the first point of contact for all clients.
* Pro-actively responding to customer queries in Italian and English via inbound calls, emails, chat.
* Data inputting and information management.
* Liaising with the team leader to resolve any customer complaints/issues.
* Capability of handling demanding clients and stressful situations
As a tech consultant, you communicate with customers from Italy to answer their inquiries and troubleshoot technical issues. Duties of this position include maintaining high customer satisfaction and logging the cases on the internet systems, while getting up-to-date with products & services.
What you need you have:
* Fluent to native standard Italian
* Fluent English (Proficiency level)
* Outstanding people skills with a passion to help others
* Hands-on technology aptitude (hardware, software, internet)
* Clear communication and soft skills (written + verbal)
Why should you apply?
* Competitive wages (14 monthly payments per year)
* Monthly performance-based bonus
* Top benefits (Health insurance after 6 months)
* Excellent reallocation package (including flight ticket, taxi from the airport to hotel, up to two weeks' hotel accommodation)
* Onsite canteen
* Extra overtime pay
* In-House doctor and examination centre
* Greek lessons
* Excellent growth and advancement opportunities
* Flexible working schedule
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Fun and engaging company-wide initiatives
Keywords: Italian, Italian jobs, Italian Jobs in Greece, Athens, Greece, technical jobs, tech jobs, work in Greece, Italy