Manage a number of IT software delivery projects simultaneously with teams from third party vendors, teams of developers based off-shore.
Monitor project risks and scope to identify potential problems and appropriately escalates delivery impediments, risks, issues, and changes associated to the product development initiatives
Monitor the progress of external teams (remote teams and third party vendors) to ensure delivery is to plan, scope, budget and quality.
Produce and monitor software delivery project plans
Train and mentor junior members of staff
Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
Gather data from within the business and from customers to assess and improve business processes
Manage internal and external stakeholders
Document key business processes, technical guides on integrations and guides on operating the software.
Willing to get involved in and contribute to every aspect of implementation including business analysis, testing, documentation, training and go-live roll-out.
Essential requirements of the role
Excellent written and verbal communication skills
Excellent organisational and interpersonal skills along with a demonstrated ability to work as part of a team, while also being able to define and guide your own work under minimal supervision.
Driven, pragmatic and completely focused on project delivery for business benefit.
Possessing 3yrs+ of Business Analysis and Project Management ideally both in client-facing projects and implementing internal IT infrastructure projects.
Technical background is strongly preferred - ideally gained in software development, business analysis or project implementation, and is expected to be closely involved with the delivery team and delivery process.
Strong understanding of best practice project process is required, with the judgment to tailor processes to meet the needs of an individual project (depending on size, complexity, risk levels).
Demonstrated experience agile development methodologies with the ability to tailor appropriate processes to project needs (depending on size and complexity).
Strong vendor management experience, both technical and commercial.
Desirable requirements of the role
Delivery of complex web application frameworks to customers.
Experience working in the retail consumer or retail wholesale industry.