German Customer Specialist for Porsche, Lisbon

  • Job Reference: PORSCHE#Lisbon
  • Date Posted: 12 October 2020
  • Recruiter: Headhunt International
  • Location: Lisbon
  • Salary: On Application
  • Bonus/Benefits: Relocation Package
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

What you need to have.
* German native/ proficient level
* English advanced level (minimum C1)
* No employment termination due to just cause in work history
* Knowledgeable in Windows-based and Microsoft Office Applications
* Secure handling of IT systems
* Excellent listening and written/oral communication skills in supported languages
* High passion for automotive topics and digital technologies
* Make empowerment business decisions with little guidance
* Demonstrate out of the box thinking in order to resolve customer concerns
* Proficient documentation and note-taking; must be able to clearly document information
* Maintain a clear understanding of policy and procedures and warranty coverage
* Understand the geography of the respective markets working for and being able to identify regions and provinces