Danish Customer Service URGENT

  • Job Reference: 177993GCSDAT*
  • Date Posted: 6 September 2021
  • Recruiter: Headhunt International
  • Location: Athens
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Role: Danish Customer Service

Location: Athens, Greece

Established in 1989, our Client was the very first company to introduce contact centre outsourcing provision in Greece, and is by far the largest in the local market. It has become a major multilingual destination for Europe, the Middle East and Africa, and is currently serving over 130 countries.

Benefits:

Relocation package: Flight ticket given (within EU), taxi from airport, 2 weeks hotel accommodation (breakfast included)
Salary: competitive with great benefits in addition to the monthly salary!

Job Description:

Receive inbound calls, E mails and Chats from consumers requiring product support
Maintain, analyse, troubleshoot and attempt repair of all products
Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions

What we are looking for:

Ability to provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions
Clear communication and soft skills (written + verbal)
Strong tech skills and familiarity with new technologies
Capability of handling demanding clients and stressful situations
Readiness to work in a fast paced environment
Demonstrate efficient communication and politeness during the call
Effective listening skills
Knowledge retention and attention to detail
Fluent Danish
Fluent English

Please email CV for immediate telephone interview: dc@headhuntinternational.com

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