Czech Customer Service Jobs in Athens Greece

  • Job Reference: ML 021450
  • Date Posted: 12 February 2019
  • Recruiter: Headhunt International
  • Location: Athens
  • Salary: On Application
  • Sector: Call Centre / Customer Service, Multilingual
  • Job Type: Permanent
  • Duration: ASAP
  • Work Hours: Full Time

Job Description

Czech Customer Service Jobs in Athens Greece Immediate Interviews!

Our Client was Established in 1989, the very first company to introduce contact centre outsourcing provision in Greece and by far the largest in the local market. It started becoming a major Multilingual destination for Europe, the Middle East and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities.

What would you do:
-Receive inbound calls, E mails and Chats from consumers requiring product support
-Maintain, analyze, troubleshoot and attempt repair of all products
-Investigate issues and solve problems; performing root cause analysis in the effort to provide permanent resolutions
-Speak clearly and inform accordingly the consumers
-Manage the length of the calls ensuring minimum consumer inconvenience
-Stay current with system information, changes and updates

What we are looking for:
-Customer Service and Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions while guiding users through step-by-step solutions.
-Clear communication and soft skills (written + verbal)
-The capability of handling demanding clients and stressful situations
-Demonstrate efficient communication and politeness during the call
-Effective listening skills
-Knowledge Retention + Attention to Detail

-Bonus': 100.00€-200.00€
-Relocation package: Flight ticket was given (within UE), taxi from the airport, 2 weeks hotel accommodation (breakfast included)
-Salary: 1045.00€ (14 salaries yearly) every 6 months you receive an extra salary and other great benefits as well that adds on to your monthly salary

Please email CV for an immediate telephone interview: or call Anna (+353 1) 41 88 119 for further information.