APPLICATION SUPPORT SPECIALIST CHROMATOGRAPHY

  • Job Reference: NET175997
  • Date Posted: 13 June 2019
  • Recruiter: Headhunt International
  • Location: Dublin City Centre
  • Salary: €38,000 to €48,000
  • Bonus/Benefits: Benefits and bonus, car
  • Sector: Sales & Marketing, Science & Technology
  • Job Type: Permanent
  • Duration: permanent
  • Work Hours: Full Time

Job Description

Fantastic opportunity for a Chromatography Application Specialist to join established scientific company in Ireland.
As a Chromatography Application Specialist you will be responsible for support & deliver solutions to customer applications. This is a collaborative role working within the Sales & Service areas, with the key objective of supporting ongoing development and growth of Chromatography and Mass Spec Solutions. This role will be based in the Munster or Leinster area with a requirement to travel nationwide.
Responsibilities:
Support Sales/Service Team in the continued growth of the Chromatography and Mass Spec business.
Support the Sales Team to identify new applications and challenge the status quo of current product offerings in Sales/Service.
First point of customer contact for inbound Application issues and to provide technical assistance to customers in collaboration with sales or service staff as appropriate.
Provide Application and Product Services including training, seminars and method development. Create topic specific courses for customers to attend in house.
Liaise with our European supplier for support on customer projects and applications.
Provide ongoing support to both customers and sales/service personnel.
To assist the sales quoting process to ensure all relevant products, services and accessories are included on sales quotations.

3rd level science degree required.
Knowledge of Liquid/Gas Chromatography processes and applications, with Mass Spec experience an advantage
Good knowledge of Chromatography Data Systems (CDS).
Strong customer service skills; ability to discuss and understand customer specific applications.
tags;
chromatography, solutions, applications, service, sales, customer service, training, support