Our client are a highly respected Irish Logistics Company based in Dublin and are looking to recruit an experienced Air freight Operations Executive
Overall Job Purpose:
To ensure that the Airfreight service delivered, meets, and exceeds customer expectations, is in accordance with established service levels/SOPS's and is within Revenue & Cost parameters. Ensure that all associated administrative requirements are complete and accurate. Proactively support and contribute to the achievement of Departmental, Branch and Company goals and objectives.
Description of all key tasks and responsibilities
Liaising with customers daily taking bookings and arranging shipments on behalf of the customer
Preparation of all shipping documents including customs clearance.
Scheduling of daily collections and deliveries for the freight and installation departments
Customer service support, providing problem solving skills where issues arise and preventive actions and new operational procedure are required
Daily monitoring of shipments by coordinating with the airlines, shipping lines shippers and overseas agents. Continuous shipment progress reports to be provided to the customer.
Ensure all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
Ensure procedures relating to the accrual of costs, invoicing, and completion of shipment files are adhered to Customer KPI to be adhered to
Continually evaluate operational practices to ensure optimum utilisation of resources.
Experience required (incl. years required & preferred background)
3-5 years multi-modal Freight Forwarding experience in Ireland.
IT skills (intermediate)
Freight management system knowledge
Strong planning and organising skills with the ability to multi-task whilst working to tight deadlines.
Deliver key projects on time and in line with objectives.
Demonstrate strong effective leadership skills & technical operations competence.
Excellent analytical skills, problem-solving and decision skills in multi-functional settings
Logistics and Distribution industry experience
Both Import & Export experience
Experience in other channels
Person Competencies (Skills, Knowledge, Ability)
Customer and Service Orientation
Commitment to Quality
Product Knowledge (Airfreight)
Health & Safety Awareness
Willingness to Learn and develop
Target and Focus Result
Ability to work under pressure meeting tight deadlines.
This is an exciting job opportunity with a growing logistics company that offer an excellent salary package and excellent career opportunities. If you are looking for a new challenge call Karen incomplete confidence on 0044 7539 719925 or email your updated CV application to firstname.lastname@example.org