Turkish Language Customer Service - Athens, Greece

  • Job Reference: ML 170398
  • Date Posted: 14 November 2017
  • Recruiter: Headhunt International
  • Location: Greece
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Turkish Language Customer Service - Athens, Greece

A global leader in Customer Contact Management Solutions and Services in the multilingual sector delivers multi-channel support to their clients across Europe. They provide professional services in Customer Support, Technical Support, and Sales Support. The company is located in Athens and has 2500 employees. Now, they are looking for candidates to start with them very soon.

The company is expanding and is now hiring Customer Service and Technical Support Representatives with the following languages: French, German, Polish, Italian, Arabic, Norwegian, Danish, Swedish, Finnish, Portuguese, Spanish, Slovak, Turkish, Hebrew


Benefits
* Good basic salary
* Flight ticket provided
* Taxi transfer from the airport
* 2 weeks free hotel accommodation (breakfast included)
* Performance bonus
* Free Greek language courses
* Extra paid if you work on Sundays, on Greek Holidays or Overtime
* 2 extra full salaries paid per year
* Training provided (paid)
* International working environment
* On-site canteen (discounts for employees)
* Welcome event

Job Responsibilities:
* 1st line technical support
* Provide solutions to customers / Support them via inbound calls, chatting or emails.
* Maintain strong professional relationships with all clients.
* Identify and resolve technical issues.
* Supports the customers in all aspects through to problem resolution.
* Provide feedback to the team manager.

Requirements:
* Fluent English and Turkish
* Previous experience in the technical support will be of advantage
* Team player
* Customer Care Oriented
* Eager to learn new skills

For more information, please contact Anna on +353 (0)1 4188119