Pre-Sales Engineer

  • Job Reference: 173841
  • Date Posted: 15 May 2018
  • Recruiter: Headhunt International
  • Location: Dublin
  • Salary: On Application
  • Sector: Engineering, Sales & Marketing, IT
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Our client is a leading independent Distributor in the UK and Ireland, providing an extensive range of Enterprise Infrastructure technologies from both established and emerging Vendors.

They are now looking for a Pre-Sales Engineer to join their successful team to drive the Technical expertise around Security solutions to mid market and enterprise customers.
Pre-Sales Engineer - responsible for providing pre-sales support for Security products and services by working with Account Executives to architect, design, propose, and close both existing and new opportunities. Additionally, the Pre-Sales Engineer will provide support and leadership in on site configuration services as well as provide product demonstration, updates and advice to clients. The Pre-Sales Engineer will also present recommendations to clients regarding solution configurations and will be responsible for the development of the project scope and the development of the proposals where required.

RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty to the highest standards. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Overall objective: Pre-Sales support, drive incremental sales and meet profitability guidelines
- Participating in client calls with Account Executives
- Ability to understand the client's business objectives and technical needs
- Translating business requirements into solutions
- Developing overall solutions including high-level design, statement of work, and bills of materials where required
- Presenting solutions to clients
- Providing pre-sales support for internal colleagues for Security solutions
- Use configuration tools to provide accurate bill of materials (BOM)
- Project support to ensure that the solution sold is effectively implemented Post-Sales support to assure very high customer satisfaction and business
- Present technical white board demonstrations to clients. Create solution/design to fulfill customer requirements
- Establishing and maintaining strong relationships with key partners
- Attending key partner events and training sessions
- Continued training to maintain expertise
- Provide technical input / responses to RFI's/RFP's and general tender proposals
- Ascertain key partner accreditations
- Ability to meet Service Level Agreements (SLAs) to sales and clients
- Regularly exercises discretion and independent judgment
- Maintain professional relationships with teammates, partners and clients
- Travel required within assigned territory
- Additional duties as assigned

EDUCATION AND EXPERIENCE
- Bachelor's Degree in Computer Science from a 4 year college or university or related experience and/or training; or equivalent combination of education and experience
- Industry Certification preferred (e.g. Checkpoint, F5 or Palo Alto Pre-Sales)
- Minimum 5 years' experience with enterprise technologies in a Pre-Sales capacity and solution environment
- Demonstrated experience in technical Pre-Sales preferred

KNOWLEDGE, SKILLS AND ABILITIES
- Ability to effectively identify client business requirements
- Ability to understand and explain many different technologies and to communicate technical concepts in non-technical terms
- Ability to respond effectively to the most sensitive inquiries or complaints
- Consistently demonstrate attention to detail
- Strong customer service skills
- Strong research and analytical ability
- Excellent written and verbal communications skills
- Demonstrated ability to work collaboratively as part of a team sales effort, and to successfully operate in a flexible, virtual operating environment
- Software skills: PowerPoint, Excel, Word, MS Project, Visio, SharePoint
- Experience with solutions from lead